About Us

The TE101 Staff Family are here to serve you. With our 1 guide to 1 group philosophy our guest experience is extremely important to us.

In the last few years we have had the honor of employing some of the most amazing people we have ever met. For those of you who have moved on, thank you. For those of you that remain, we are so honored to welcome you to our family! (and those of you who missed the photo op... We missed you!) We build strong teams and these people prove that starts at home.

Our Owners & Creators: Justin & Jennifer Fonfara

Tactical Escape 101 is a locally owned, operated & designed escape room brand created by Justin & Jennifer Fonfara & their family in hopes to bring quality entertainment to Wisconsin where they live. They met years ago during community theater & after years of growth & development God decided it was time to put them together in 2007. They were married in 2009 & started this adventure while on vacation to see their NAVY sailors pictured below! The escape atmosphere seemed a perfect compliment to Jen’s MBA in Human Resources & with both owners coming from a hospitality background reviews prove that the choice was right!

After 6 years of working side by side Justin has found himself called to his new venture, "Mr Fun's Candy Shop!" He's found much joy in hiss new venture in the cedar mall and has big plans for the future. This leaves Jen and her team to continue to grow the Tactical Escape 101 brand after Losing two locations in 2019&20.

"4 amazing stores and the staff to go with them will be the base for more stores in the future. We are blessed to have survived 2020 and look forward to great things."

-Jennifer Fonfara

Meet: The Family (one of which we didn't even know was in the picture yet!)

Our Family= Our Why

As a multi member military family we had to photo shop one in but that is kind of our life. We miss them while they are gone and Love them every day! the little guy in the middle is Bob (shark,) Jennifer's older step brother. When you call if you hear him in the background know he's trying to be included. (he really likes it when you hear him! LOL) The newest light of our life will join us this fall and will join Miss MaKaylie on our Grand Kid wall of fame.

CANCELLATION POLICY

NO REFUNDS- ALL SALES ARE FINAL.

We will be happy to reschedule your reservation up to 2 times. Please let us know as soon as possible.

No Call, No Show appointments, calls within 2 hours and those that show after their scheduled start time will forfeit 100% of all charges, certificates and discounts.

RESPECT, ILLNESS and RIGHT TO REFUSE SERVICE:

We hold the right to refuse service to any customer that is disrespectful, intoxicated or ill. In these cases, no refund will be given. All damage to property will be charged to the credit card on file. We know that accidents happen, but unreasonable negligence will not be tolerated and will result in charges to cover the replacement of items lost.

We reserve the right to refuse service to any guest who appears ill. We will do our best to reschedule you but any guest appearing ill or overly intoxicated will be asked to leave immediately. Arrangements will have to be made at a later time via phone or email and a rescheduling fee may apply.

Our employee’s health is very important to us. All members of the TE101 family are to be treated with utmost respect.

AGE: Our minimum age to play with a group is 5. All players must be listed on the reservation regardless of age though only ages 5+ count as paid players. We ask thatyoung children be kept in a stroller or body pack at all times. Please know that Tactical Escape 101 employees may not be used for childcare and all younger players must be supervised in the adventure by an adult at all times.

LET'S HAVE SOME FUN